Effective Date: February 11, 2026
At Grihaaa.com, we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.
- Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about properties, or otherwise contact us.
- Personal Identifiers: Name, phone number, email address, and mailing address.
- Property Information: For sellers and agents, we collect property locations, photos, pricing, and RERA registration numbers.
- Verification Data: Government-issued IDs (Aadhaar, PAN) may be requested for identity verification of sellers/agents to prevent fraud.
- Payment Data: If you purchase premium listings, we collect data necessary to process your payment (via secure third-party gateways).
- How We Use Your Information
We use the information we collect or receive:
- To Facilitate Connections: To connect buyers/tenants with sellers, landlords, or agents.
- To Verify Listings: To ensure that property listings are authentic and comply with Indian real estate laws.
- To Send Marketing & Promotional Communications: We may use your info for marketing purposes, consistent with your communication preferences.
- Legal Compliance: To comply with legal obligations, such as responding to a court order or RERA audit.
- Sharing Your Information
We only share information with your consent or in the following situations:
- Lead Generation: When you “Request a Callback” or “Contact Seller,” your contact details are shared with that specific advertiser.
- Service Providers: We share data with third-party vendors who provide website hosting, data analysis, and payment processing.
- Legal Requirements: We may disclose your information where we are legally required to do so to comply with Indian law.
- Cookies and Tracking Technologies
We use cookies to enhance your experience, remember your search filters (e.g., “2 BHK in South Mumbai”), and analyze site traffic. You can manage cookie settings through your browser, but disabling them may affect site functionality.
- Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that the internet itself is not $100\%$ secure. Grihaaa.com will never ask for your Bank OTP or Credit Card CVV via phone or email.
- Your Rights (As per DPDP Act, 2023)
As a user in India, you have the right to:
- Access & Correction: Request a copy of your data or update inaccurate info.
- Erasure: Request that we delete your personal information.
- Withdraw Consent: Withdraw your consent for data processing at any time.
- Grievance Redressal: Reach out to our Grievance Officer if your concerns are not addressed.
- Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Name: [Insert Name]
Email: grievance@grihaaa.com
Address: [Insert Registered Address, India]
Gemini said
Operating a real estate portal in India requires navigating a strict legal landscape, primarily governed by the Real Estate (Regulation and Development) Act (RERA), 2016 and the Digital Personal Data Protection (DPDP) Act, 2023.
Below is a comprehensive draft of Terms and Conditions for Grihaaa.com, tailored for the Indian market as of 2026.
